Jobs

Data Analyst

Data Analyst Job Description/Workplan
Full-time, regular, exempt | Raleigh, NC with hybrid work arrangement expected

At the NCCEH Data Center, our mission is to support the work of homeless services systems throughout the state by collecting, managing, and analyzing data on homelessness. The Data Center offers services for HMIS system administration for 81 counties, data utilization & reporting, and community empowerment through data.

We are seeking a creative, team player who specializes in operational data analytics, modeling, and reporting. The ideal candidate will work closely with the Data Center team, leadership at NCCEH, and community stakeholders to develop and deliver data models, dashboards, key insights, and predictive analytics. NCCEH will hire a person with solid analytical, presentation, and communication skills and someone with the ability to enable others in telling a compelling story using data. The ideal candidate is a well-rounded, critical-thinker with an ability to thrive in a a fast-paced environment.

Primary Responsibilities

-Develop ways to use storytelling and data to build partnerships and develop a system to end homelessness in North Carolina
-Partner with internal and external teams to guide data analysis and visualizationWork closely with key stakeholders to identify and prioritize development use of datasets
-Design effective visualizations that enable decision-making
-Prepare and clean large amounts of data for analysis
-Support vendor evaluation and Data Center team to ensure accuracy and compliance with federal and state reporting specifications
-Review data to determine operational and community impacts and needed actions; elevate issues, trends, areas for improvement and opportunities
-Evaluate data using MS Excel, Tableau, SQL, and/or other relational data bases/data warehouse analytical tools
-Use data to conduct operational and project planning support for the homeless system
-Develop and maintain the process to manage and govern data sharing and reporting
-Assist with training and mentoring other NCCEH team members and revise procedural manuals as needed
-Partner with peers in the field to share best practices and promote consistency of methods
-Serve as primary contact and work with stakeholders who want to use HMIS data to do research

Essential Skills

-Commitment to social, racial, and economic justice and NCCEH’s mission
-Commitment to high professional ethical standards
-Excel in relationship building, be results-oriented, and have strong communication skills
-Drive to meet high expectations and a history of getting things done despite obstacles
-Experience working in partnership with other staff and team members on specific project assignments
-Strong communication skills including speaking, writing, editing, and layout
-Strong tech skills, including learning and using new software
-Excellent listening, assessment, and problem-solving skills and a collaborative nature
-Ability to challenge and debate issues of importance to the organization and our mission
-Strong organizational skills with demonstrated critical, analytical, and lateral thinking
-Ability to produce key deliverables within tight timeframes and simultaneously manage several projects
-Ability to provide actionable insights and guidance to decision-makers
-Ability to conceptualize future state-wide data architecture
-Technical skills in data extraction cleaning, and integrations
-Proficiency with data storytelling and visualization
-Ability to think creatively, take initiative, and innovate
-Proficiency with programming languages

Essential Knowledge

-Knowledge of process improvement methodologies
-Knowledge on how to work with data systems and complex data sets
-Knowledge about how to implement data architecture best practices
-Knowledge of what it means to talk about data and how it can be utilized with a broad audience
-Knowledge about data security

This position involves sedentary work that primarily entails sitting/standing.

Work During COVID-19 NCCEH is in the process of moving from its office in Raleigh, NC. The majority of staff have worked from the Raleigh office, while a few staff work remotely from their homes. However, during the coronavirus pandemic, NCCEH staff are all working remotely from home. The agency is in the process of selecting a new office space somewhere in the Triangle region and expects to move to a hybrid work model in early January of 2022.

NCCEH is a registered 501(c)(3) nonprofit organization. NCCEH is committed to building a staff that reflects the community served by the organization’s mission and strategic priorities. We invite applications from diverse candidates and will not discriminate on the basis of race, color, religion, sex, national origin, gender identity, sexual orientation, ancestry, disability, age, or marital status.

How to Apply

Upload application at www.ncceh.org/joinourteam